Sometimes, tech people like us at Maras IT, we’ll ask you to send them the .msg file from your outlook for technical purposes. Here is a step by step to do it.

Open Outlook Software and drag & drop the email you want to save as an .msg on your desktop

Once you’ve dragged & dropped the email on your desktop, you’ll have a .msg file you can send to whoever asked for it.

Hope this help you to help us 😉